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Due to high volume of orders and interactions, it may take longer for you to respond.  We are working diligently during this critical time and we appreciate your patience.

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3181 East Avenue, Portland Oregon 97236, United States

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1 (800) 304-5102

Frequently asked questions

Have questions? We’re hereto help

How long does it take to process an order?

Custom orders take 1 to 3 bussines days to process, usually we processing the order on the same day.

What should I do if there is a problem with my custom order?

We sincerely apologize if the merchandise you received differed from what you ordered. Please feel free to contact our customer service and your problem will be solved.

How long does shipping usually take?

Shipping times are depanding on the products you'ev picked, we are working with suppliers all overthe world and we demand the best shipping time from our suppliers for our customers.

what is the purpose of "GENESISCO"?

 we believe that everyone has the power to unlock their full potential and live a life of purpose and meaning. That's why we offer a wide range of high-quality products across multiple categories, including Clothing&Appearance, Yoga Gear, Outdoor Equipment, and Home Decoration. Our mission is to empower our customers to elevate their style, find inner peace, explore the outdoors, and transform their homes into sanctuaries of style and comfort. Shop with us today and join us on our journey to thriving within ourselves.

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